A reputable firm is looking to recruit a call centre agent with administrative experience.
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Accomplishes sales and organization mission by completing related results as needed