Electronic sales associates are retail specialists, delivering excellent customer service while maintaining a high level of knowledge about products and devices.
Direct sales – to successfully guide customers to items they’re looking for and up-sell other products
Customer service – to complete sales, resolve issues with returns or exchanges, and ensure that store visitors have a positive experience
Cash management – to handle customer transactions and balance cash drawers
Inventory control – for stock and inventory management
Communication skills – to interact with customers and other team members
The successful candidate for this role will join our Sales & Distribution Team as an Indirect Sales Supervisor in the Commercial Department. (S)He will report to the Regional Sales Manager and will manage the company’s Indirect acquisition channels in the territory and also liaise with the Regional Sales Manager to achieve all strategic and operational goals.
Responsible for subscriber acquisition through Points of Acquisitions (POAs) within your assigned territory.
Manage and train POAs on activation processes
Maintain and grow active POAs base in assigned area;
Ensure adequate availability of sim and scratch cards at all POAs and POSs
Implement Picture of success at all POAs according to trade marketing standards
Promptly communicate activation targets, promotions, product and commissions structure to all POAs
Identify Market and Trade opportunities;
Gather Market Intelligence and feedback to RSM
Develop and implement tools to effectively manage the loan/facilities book for compliance, accurate computation and reporting;
Manage and provide variance explanations to Interest expense
Required Qualification and Experience
A University Degree in any field with emphasis on Marketing and other related disciplines.
A minimum of Five (5) years’ relevant working experience in a Sales and Distribution role and operation experience preferable in FMCG;
Proficiency with IT software’s such as Microsoft Office, Distribution Management Systems, etc;
Ability to communicate clearly and concisely in verbal and written English is essential;
Good organizational and time management skills
Good execution and reporting skills;
Actively participates in (team) meetings;
Ready to be part of our dynamic and innovative team? At AirtelTigo, we enhance the value of our employees by providing long-term growth and opportunities in an ever-evolving work environment. Our values are at the core of what we do and represents who we are; simplicity, integrity, passion, Transparency. Initiate your journey to be part of our world-class team and experience a rewarding career.